About Us
Who We Are
Nail’d By Pooh is a nail-focused retail business with a local store in Rochester, New York, and an online store at naildbypooh.com. Our online store offers press-on nail sets to customers across the United States, with online orders processed and shipped from within the U.S.
We bring our focus on nail style to an online shopping experience built around clear product information, straightforward ordering, and accessible customer support.
Why We Offer Online Shopping
Nail style is a personal choice. We want customers to be able to explore different looks and choose nail sets that suit their preferences, whether for everyday wear or a special occasion.
Our online store makes our selection available beyond our local community. It gives customers a convenient way to browse available designs, review product details, and place an order for delivery without visiting our Rochester store.
Our Online Store and Local Store
Our website and local store are two ways to shop with Nail’d By Pooh. Each serves customers through its own available selection and shopping process.
Local store inventory may differ from online inventory. An item available at our Rochester store may not be listed online, and an item shown on our website may not be available in the local store.
When shopping at naildbypooh.com, please refer to the product information and availability shown on the website. Online orders are placed through our website for shipment; the local store’s location does not indicate that an online item is available for in-person purchase or pickup.
Clear Information and Customer Support
We aim to help customers make informed choices by presenting products clearly and keeping our business information easy to find. If you have questions about an online item or need help with an order, please contact our support team.
For online order inquiries, include your order number, if available, so we can identify your purchase and assist you more efficiently.
Contact Us
Nail'd By Pooh
Email: [email protected]
Phone: (+1) 585-507-8229
Address: 27 Cutler St, Rochester, NY 14621, United States
Customer Support Hours: Monday–Saturday, 9:00 AM–5:00 PM ET